Effective date: 01/10/2021
We at Mana Minds SIA (“Mana Minds,” “we” and “us”) know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about how we collect, store, use and disclose information about you when you interact or use our website, sales, or marketing, and/or if you use any of our products, services or applications (collectively the “Services”) in any manner.
1. What does this privacy policy cover?
This Privacy Policy covers our treatment of information that we gather when you are accessing or using our Websites or Services or when you contact us in any manner. We gather various types of information, including information that identifies you as an individual (“Personal Information”) from our users, as explained in more detail below.
2. What information does Mana Minds collect?
Information You Provide to Us:
When you use the Website: We may collect any Personal Information that you choose to send to us or provide to us, for example, on our “Enquiry” (or similar) online form or if you register for a Merchant Account. If you contact us through the Websites, we will keep a record of our correspondence.
When you use the Services: We receive and store the information you provide directly to us. For example, when setting up new users, we collect Personal Information, such as name and e-mail address, to provide them with Services. The types of information we may collect directly from our customers and their users include names, email addresses, postal addresses, phone numbers, job titles, banking information (including Products purchased), as well as any other contact or other information they choose to provide us or upload to our systems in connection with the Services.
Information We Automatically Collect:
When you use the Website: When you visit the Website, we collect certain information related to your device, such as your device’s IP address, referring website, what pages your device visited, and the time that your device visited our Website.
3. How Do We Use the Information?
  • To improve our Website to ensure that content is presented in the most effective manner for you and for your computer;
  • Analyze customers’ use of the Websites for trend monitoring, marketing and advertising purposes;
  • For purposes made clear to you at the time you submit your information – for example, to fulfill your request for “Opening Account”, to provide you with access to one of our newsletters or to provide you with information you have requested about our Services; and products
  • As part of our efforts to keep our Website safe and secure.
We may use the information we collect from our customers and their users in connection with the Services we provide for a range of reasons, including to:
  • To set up a Merchant account;
  • Provide, operate and maintain the Services;
  • Process and complete transactions, and send related information, including transaction confirmations and invoices;
  • Manage our customers’ use of the Services, respond to enquiries and comments and provide customer service and support;
  • Send customers technical alerts, updates and administrative communications;
  • Investigate and prevent fraudulent activities, unauthorized access to the Services, and other illegal activities;
  • For any other purposes about which we notify customers and users.
We may also use the information you send to us via the Websites and/or Services, to communicate with you via email and, possibly, other means, regarding products, services, offers, promotions and events we think may be of interest to you or to send you our newsletter, if this is in accordance with your marketing preferences. However, you will always be able to opt-out of such communications at any time (see the “Your Choices” section below).
How do we share and disclose information to third parties?
We do not rent or sell your Personal Information to anyone. We may share and disclose information (including Personal Information) about our customers in the following limited circumstances:
Vendors, consultants and other service providers: We may share your information with third-party vendors, consultants and other service providers who we employ to perform tasks on your behalf. These companies include (for example) our website analytics companies (e.g., Google Analytics), product feedback or, CRM service providers (e.g.,Zoho), email service providers (e.g., Mailchimp) and others.
Protection of Mana Minds: We reserve the right to access, read, preserve, and disclose any information as necessary to comply with law or court order; enforce or apply our agreements with you and other agreements; or protect the rights, property, or safety of Mana Minds, our employees, merchants, or others.
Disclosures for National Security or Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Information in response to valid requests by public authorities, including to meet national security or law enforcement requirements.